OUR CORE VALUES

Our mission is to treat both customers and team members like friends. We ensure that every interaction is guided by the principles of honesty, integrity and loyalty. We set ourselves apart from other retailers by having a transparent, enjoyable and fair process in all of our business practices.

  • LOYALTY

    Every action respects the past

  • LEARNING

    Personal and professional growth

  • FUTURE

    Always concentrating on not just the short term but the long-term success

  • FUN

    For both team members and customers

  • COMMUNITY

    Respecting the support that our community has shown us and looking for opportunities to give back

Customer Reviews

We are committed to making you a long-lasting customer and friend.

My husband and I had a wonderful experience with Paul and the rest of the employees at Johnston Chrysler Dodge Jeep…I highly recommend dropping in if your looking for a new vehicle!

Hilda

We dealt with Kyle Reimer with purchasing our Dodge Ram Classic & he was a pleasure to work with. Mary & Joseph Roy

Edna

Hadi Haidar was absolutely incredible as our Sales Consultant at Johnston Chrysler. I stopped by the dealership on a whim, just after closing one day, and even though he was on his way out he came back in to help me and listen to exactly what I was looking for. We were pretty specific about our needs, and he said he would keep an eye out for the right vehicle. Over the next two weeks, my husband and I visited 13 dealerships across Hamilton, Kitchener, and Waterloo. Hadi reached out with a great option, without ever being pushy. We went to see the vehicle at their sister dealership in Brantford, and we knew it was the one. Hadi handled all the negotiations professionally, got us to a price we were comfortable with, facilitated our trade-in, and made sure the van was ready for us without any stress. I truly can’t speak highly enough of Hadi’s professionalism, dedication, and the way he treated us throughout the process. When it’s time for our next vehicle, we won’t hesitate to go through Hadi again (and skip the marathon of visiting 13 dealerships)!

Stefanie

HIGHLY RECOMMEND!!! 2025 update, we are now on vehicle 5 from this dealership and can't say enough about the quality and value provided throughout the entire process!!! Steve B, Cheryl, Jackie, Andrew and Danny are fantastic!!! Super shout out to Ashley and Jo-Laura in service, Jeff, both Spencers and Matt G. Honestly cannot say enough to justify how transparent and honest this entire team is!!! 10 stars, you guys are doing it right!!! Special shout out to Tyler for his input on our newest choice. You guys honestly are amazing ❤️ Third times a charm! And buying our third vehicle from Johnston's was equally as amazing!!! Tyler was our salesman, who is your go to man for new or preowned vehicles, and Sabrina was outstanding!!! She explained everything and answered all of our questions regarding warranty options. Their deals are better than any other dealership we ventured out to and both Bill and Jim Johnston have always been fair and honest business men from as far back as I remember. Everything is always clearly explained and they want to work with you to get you your dream deal, and their service department is probably the best around. Highly recommended!!!

Jinx

Been doing business with Johnston Chrysler for over three years. Recently it was time to try and fulfill a goal and purchase a Dodge Durango. The Sales Department treats customers exactly like their Service Department. Exceptional. In my situation I feel they went above and beyond to help me. I can’t thank the Dealership enough.

Tracy
About Us

At Johnston Chrysler Dodge Jeep Ram Fiat, our aim is not to sell you a car, but rather to help you purchase a vehicle and guide you through the ownership experience. Our philosophy is simple: customer satisfaction.

Our full lineup of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles makes our Five Star Dealership the last stop for car shopping. With over 100 years in the business, our Excellence Award-winning Hamilton parts and service departments, along with our courteous associates who have years of industry experience, are looking forward to serving you.

We are conveniently located at  1350 Upper James Street,
Hamilton, ON L9C3B4
Get Directions to
Johnston Chrysler
Hours of Operation
Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:30pm
Sunday Closed
Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5:00pm
Saturday 8:00am - 4:00pm
Sunday Closed
Monday 8:00am - 5:30pm
Tuesday 8:00am - 5:30pm
Wednesday 8:00am - 5:30pm
Thursday 8:00am - 5:30pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 4:00pm
Sunday Closed